Project Awareness
The client is a sports and entertainment ticketing and hospitality platform which caters to corporates and high net worth individuals globally. They aimed to streamline the organization, promotion, and execution of events for their clients, particularly focusing on premier international events in the sports and entertainment industry.
Client Objectives
- Integration of event and sports ticketing platforms.
- Establish collaborative partnerships with key stakeholders involved in the ticketing process, including platforms, vendors, and advertisers.
- Creation of a centralized portal to bring together all stakeholders involved in the ticketing ecosystem.
- Implementation of a simple and intuitive ticket purchasing process to enhance user experience.
- Integration of APIs from multiple ticketing platforms to streamline ticket management and sales.
- Tracking and analyzing overall ticket sales data comprehensively.
- Creation of customizable hospitality packages to offer enhanced experiences to customers.
- Management of customer relationship management (CRM) from the admin panel.
- Providing secure and convenient online payment options for services.
- Efficient management of backend inventory to ensure seamless service provision and availability.
- Simplify the registration process by allowing users to create profiles using their email addresses.
- Enable users to easily browse, select, and book event tickets online through the web-based application.
Zerozilla’s Solution
Technology
Stack Used
React JS
Node JS
MongoDB
Our Development Approach
- Admin Web Application Development: Development of a web-based application for admin to manage all aspects of the end-user website.
- API Integration for Ticket Purchasing: Integration of multiple ticketing platform APIs to facilitate ticket purchasing.
- User-Friendly Ticket Interface: Implementation of a user-friendly interface for ticket selection and package booking.
- Streamlined Event Packages: Predefinition of event packages by admins for streamlined booking processes.
- CRM Management Features: Implementation of CRM management features for user interactions and support.
- Secure Online Payments: Secure online payment processing for users.
- Backend Inventory Management: Implementation of backend inventory management for efficient service provision.
Value Unlocked
- Streamlined event organization and promotion processes for clients.
- Enhanced user experience through a user-friendly ticket purchasing interface.
- Increased efficiency in managing multiple ticketing platforms and stakeholders.
- Improved tracking of overall ticket sales and customer interactions.
- Facilitated online payments and backend inventory management for seamless service provision.
- Strengthened client relationships through efficient CRM management.
Dashboard Screenshots
