case study

How Comprehensive Software Development Streamlined Operations for a Hospitality Services Provider

Industry

Hospitality

Platforms

Web & Mobile

Services Provided

Custom Software Development, Booking System Integration, SEO Optimization

A Scalable Digital Solution to Simplify Hospitality Management & Boost Bookings

Overview

A leading hospitality provider with multiple properties across Karnataka sought to enhance its online presence, improve user experience, and streamline operations. Managing bookings, promoting events, and ensuring seamless payment options were key challenges.

Problem

Managing multiple properties across different locations, the client faced challenges in providing a seamless online booking experience, efficiently showcasing property details, and streamlining internal operations. They needed a centralized platform that could handle dynamic pricing, multiple payment gateways, event listings, and backend management while enhancing customer engagement and operational efficiency.

Zerozilla’s Solution

Technology Stack Used

All Frontend Backend Database

Solution

Zerozilla’s solutions included:

  • Developed a high-speed, SEO-friendly platform that meets stringent Google PageSpeed standards.
  • Built an intuitive content management system (CMS) that allows the client to easily add and update property listings, create new pages, publish blogs, etc.
  • Integrated a robust booking system with features like discount coupons, flexible rescheduling, cancellation management, and automated confirmations.
  • Enabled custom daily offers with unique coupon codes, allowing the client to attract more customers.
  • Designed role-specific dashboards for various teams, including receptionists, housekeeping, accounts, and managers.
  • Implemented an influencer collaboration strategy to expand brand reach, increase visibility, and drive more traffic to the platform.

Features

Property Showcase:
Each location highlighted with images, amenities & key attractions.

Seamless Online Booking:
Stays, events, and activities with instant confirmation.

Flexible Payment System:
Multiple gateways, dynamic pricing & coupon codes.

Event Management Module:
Upcoming event listings for advanced bookings.

Content Management System:
Easy backend updates for property details.

Multi-Role Dashboards:
Tailored views for receptionists, housekeeping, accounts & managers.

Marketing Boost:
Influencer collaborations for increased brand visibility.

The Dev Lab

Where We Began
Understanding the client’s pain points to design a tailored digital solution.
Choosing the Technology
We selected React Native & Node.js for their scalability, speed & efficiency.
Technology Stack
MySQL was chosen as the database for secure and structured data storage. AWS was chosen for hosting for its reliability and performance.
Tools Used
Jira was used for project management, Figma for design and prototyping and Selenium for testing.
Methodologies Involved
Agile development was undertaken for iterative progress and client feedback and user-centered design, for seamless customer experience.

Our Design & Development Team

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Key Achievements & Impact

Zerozilla’s comprehensive digital solution transformed the client’s hospitality business by streamlining operations, enhancing customer experience, and increasing revenue. With a high-performance, SEO-friendly platform, the client now enjoys improved visibility, higher booking conversions, and seamless management of multiple properties, all from a single system.
Faster & Smoother Platform:
Optimized for Google PageSpeed, reducing load times and bounce rates.
Seamless Booking:
Enabled easy reservations with multiple payment options and dynamic pricing.
Automated Communication:
Introduced personalized emails, confirmations, and promotions.
Boosted Brand Visibility:
Applied SEO and influencer strategies to drive organic traffic.
Streamlined Operations:
Built dashboards for efficient booking, payments, and content management.

Let’s Build Your Digital Success!

Your vision, our expertise – let’s craft something incredible together.
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We are a team of self-driven, creative individuals who share one common goal, ensure your business makes it BIG! Our experts craft custom strategies to deliver the best solutions to boost your business and guarantee the best ROI.

  • 4.7
  • 4.8

Company

Products

Services

Let’s Start the Journey

We are keen to work with like-minded professionals who are geared to ensuring their success.

Get started here

Our locations

#1 –  Koramangala, Bengaluru – 560095

#2 – Jayanagar, Bengaluru – 560041

#3 – Al Qusais – Dubai – United Arab Emirates

#4 – 254 Chapman Rd, Suite 208 #18962, Newark, Delaware – 19702

#5 – Edinburg Dr, Brampton, CA

We are a team of self-driven, creative individuals who share one common goal, ensure your business makes it BIG! Our experts craft custom strategies to deliver the best solutions to boost your business and guarantee the best ROI.

  • 4.7
  • 4.8

Company

Products

Services

Services

Let’s Start the Journey

We are keen to work with like-minded professionals who are geared to ensuring their success.

Get started here

Our locations

#1 –  Koramangala, Bengaluru – 560095

#2 – Jayanagar, Bengaluru – 560041

#3 – Al Qusais – Dubai – United Arab Emirates

#4 – 254 Chapman Rd, Suite 208 #18962, Newark, Delaware – 19702

#5 – Edinburg Dr, Brampton, CA

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