Refund Policy

Effective Date: 2024

At Zerozilla, we strive to ensure our customers are completely satisfied with our products and services. If you are not satisfied with your purchase, we are here to help.

1. Refunds

1.1 Eligibility for Refunds:
  • To be eligible for a refund, you must request it within 30 days of your purchase.
  • The product or service must be unused and in the same condition that you received it.
  • Proof of purchase is required.
1.2 Non-Refundable Items:
  • Certain types of goods or services are exempt from being returned. These include:
    • Custom software development services
    • Digital products or services once they have been delivered or accessed
    • Any product or service explicitly marked as non-refundable at the time of purchase

2. Refund Process

2.1 How to Request a Refund:

  • To initiate a refund, please contact our customer service team at [email protected]
  • Provide your order number, details of the product or service, and the reason for the refund request.

2.2 Processing Time:

  • Once we receive your refund request, we will inspect it and notify you of the status of your refund within 15 business days.
  • If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within 10 business days, depending on your card issuer’s policies.

3. Exchanges

3.1 Defective or Damaged Products:
  • If you received a defective or damaged product, please contact us immediately at [email protected] to arrange for an exchange.

4. Contact Us

If you have any questions about our refund policy, please contact us at:

Zerozilla Infotech Pvt Ltd,
#1 -Aman Avenue, 6th Block, Koramangala, 

Bangalore, Karnataka, 560095
[email protected]

+91 7349509005

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We are a team of self-driven, creative individuals who share one common goal, ensure your business makes it BIG! Our experts craft custom strategies to deliver the best solutions to boost your business and guarantee the best ROI.

  • 4.7
  • 4.8

Company

Products

Services

Let’s Start the Journey

We are keen to work with like-minded professionals who are geared to ensuring their success.

Get an appointment now

Our locations

#1 –  Koramangala, Bengaluru – 560095

#2 – Jayanagar, Bengaluru – 560041

#3 – Al Qusais – Dubai – United Arab Emirates

#4 – Matawan NJ 07747, USA

#5 – Edinburg Dr, Brampton, CA

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